Home lending rules

• from the Book Dispenser located in Viru Keskus’ bus terminal;
  • It is accessible during the opening hours of the terminal, every day from 05.00 to 00.00.
  • Books can be picked up with your ID card or library card.
  • You will be notified about the arrival of the book via email. NB! You will not receive an email when ordering the book.
  • You will be contacted via email in case of no free space in the Book Dispenser.
  • Your book will be kept in the Dispenser for up to 3 days.
• via Omniva parcel machines all over Estonia.
  • Ordered books will be held for the reader for three working days.

• You can order to a parcel machine for home lending all books, serials and printed music with the status “AVAILABLE“. Books that are ordered before and after 4 p.m. on the same day are packed in separate parcels and a separate fee will be charged for each parcel. A fee is charged for the parcel at the parcel machine upon collecting it.
• The order will reach to the parcel machine 2-3 days after placing the order. Orders will not be delivered to the parcel machine on Saturdays and Sundays. When your order is available for collecting from the parcel machine, you will receive an SMS. The parcel will be stored in the parcel machine for 7 days.
• Before delivering the requested books to the parcel machine, the National Library of Estonia will check the books out in the user’s name.

• to the return box in the foyer of the library;
• to the Book Dispenser that is located next to the main entrance of the library. Books can be returned 24/7. You only need an ID card or the library card (NB! Due to reconstruction, the book dispenser at Tõnismägi will be closed as of Monday, 22 November. It will open in its new location at the Ülemister Centre at the beginning of December.);
• to the Book Dispenser located in Viru Keskus’ bus terminal;
• via Omniva parcel machine.

Upon failure to return the borrowed item by due date, the Library shall send the user repeated reminders to return the item. When more than one year has passed from the due date, an electronic claim shall be issued to the user, requiring to return the item within one month or compensate for its value. See our Rules for Users of the National Library.

• You can return books without a charge when you return them to the National Library or to the Book Dispenser at the Library’s main entrance.
• When books are returned via Omniva parcel machine, you are charged a fee. Please choose the Tallinn Kristiine Centre parcel machine as the receiving parcel machine and National Library of Estonia as the recipient of the parcel. For the required contact phone number please enter 5683 3675.
• For returning books, go to any Omniva parcel machine, enter the required details and pay the delivery fee by bank card. The parcel machine prints out the address card, attach it to the parcel and scan the barcode. Put the parcel in the locker and touch the button “Confirm” on the screen.
• After you have returned the books to the Omniva parcel machine, it will take 2-3 days before they reach the National Library. The loans will be returned from your user account no later than 7 days after they have been returned to the Omniva parcel machine.
• When returning books via Omniva parcel machine, please send them in a bubble padded envelope.